Reference

How ahliselot Handles Your Personal Information

Your account data, wallet details and browsing activity stay under clear rules at ahliselot — we collect only what we need, store it securely, and never sell it to third parties.

No data selling to third partiesDANA, OVO, GoPay wallet data protectedEncrypted account storageAccess available where local law permits
ahliselot How ahliselot Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account security and data integrity are built into how the platform operates day to day. From cookie handling to wallet storage, each process follows a defined internal standard. Players in Jakarta and Surabaya access the same secure session layer as anyone else on the platform — there is no regional gap in protection. Here is how each core area works.

Cookie Handling

Session cookies expire when you close the browser. Preference cookies persist until you clear them or request removal. We do not use cookies to track activity outside ahliselot.

Account Security

Each login is verified with a one-time PIN sent to your registered mobile number. Failed attempts are flagged and the account is temporarily locked until identity is re-confirmed through support.

Data Retention

Active account data is retained while your account is open. After closure, records are kept only as long as applicable regulations in eligible regions require, then securely deleted.

Correction and Access Rights

You can request a copy of the data we hold about you at any time. Corrections to wallet numbers — DANA, OVO, GoPay — or contact details are processed via the support channel with a reference number issued at submission.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove data we hold about you, our support team handles privacy requests directly. Reach out through live chat inside your account dashboard, or use the dedicated privacy email address shown in the contact section. For wallet-specific queries — such as confirming that your OVO or GoPay number is stored correctly — our account support team can verify the record while you wait.

Live Chat Open the chat icon from your account dashboard. Our support team can confirm what data is linked to your account and raise a correction request on your behalf.
Privacy Email Send your request to our privacy address listed in the contact section. Include your registered wallet number — DANA, OVO or GoPay — so we can locate your record quickly.
Account Wallet Help For questions about how your e-wallet details are stored or used, contact account support and ask specifically for a wallet-data review. We document each request with a reference number.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how your data is handled at ahliselot. Each answer covers the actual process, not a general statement.

We store your name, registered contact number, wallet identifier — DANA, OVO or GoPay — and session activity logs. We do not store your wallet PIN or payment credentials directly.

Yes. Submit a data access request through live chat or the privacy email address. We will compile your record and respond within the timeframe required under applicable regulations.

Contact support through live chat or email, state which detail is incorrect or which data you want removed, and a reference number will be issued to track your request through to completion.

We do not sell your data. Wallet providers like DANA, OVO and GoPay handle payment-side data under their own policies. We share only what is necessary to process your transaction securely.

After account closure, we retain records only for the period required by applicable regulations in eligible regions. Once that period ends, your data is securely deleted from our systems.

The old wallet reference is removed from your active profile and replaced with the new one. The previous entry may remain in transaction logs for the regulatory retention period, then it is cleared.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.